My name is Irene E. Archer. I'm 25 years old. I am the marketing specialist of the https://sempico.solutions/ platform. Our platform online allows you to send bulk and single SMS. Single SMS are quicker to send and also have a greater priority.
If you have an offer to customers which is limited in duration, what method will you employ to ensure that your customers are aware of it in the shortest time possible?
Promotions are not just a way to attract new customers. They also aid keep the customers that contribute around 60% of the revenue. Make sure to keep them in mind to ensure that they're not given away to rivals. If someone uses your paid services or purchases a product through the registration process for visits, you will likely have their phone number and their consent to send them SMS messages. You can make use of it to inform customers about any new offers or promotions. It will make sure that the client will not look elsewhere for the proposal when they're interested. He is more comfortable purchasing from individuals who are close to him. They also are more reliable.
A regular customer who returns home receives an SMS message that reads: "Only today 30% off the entire range !!!". Such a message will help you draw customers. It is highly likely that he'll come to your shop before heading home. But if he finds out two days later that he didn't get such an opportunity, he will not be happy.
These aren't actions that provide customer service. These actions do not affect customer relationships. It is by far the most important thing.
The efficiency of text messaging in both B2C as well as service environments has been impressive. They will remain effective in the future. Why?
The cell phone is today's most personal gadget. It is always with you and it is never idle. It allows customers to get information immediately. It is guaranteed that the information will not only be delivered instantly, but will also be immediately read by the person who received it. When it comes to customer service, time is of the essence!
As soon as feasible, customers must be notified of urgent information like cancellations, late deliveries and scheduled recounts. This will cause disappointment and possibly a surprise visit for the customer.
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